Sales Academy Client Agreement
This agreement is here so we begin our journey with clarity, alignment, and mutual understanding. Please read it carefully, and if anything feels unclear, reach out - I’m here to make sure you feel fully supported from day one.
1. Programme Access
The Sales Academy is a 6 month rolling online programme. Access begins immediately upon payment and continues for 6 months. There is no fixed “start date.”
For the purposes of this Agreement, “6 months” means a period of 6 consecutive calendar months beginning on the date of enrolment (the “Start Date”). The Programme will conclude on the same calendar date of the sixth month thereafter.
For example, if the Programme begins on 15 October, it will end on 15 April. The Programme does not run on a “day count” basis, and missed days or weeks do not extend the Programme unless explicitly stated elsewhere in this Agreement (e.g., Coach holidays).
2. Payment & Commitment
By enrolling, you agree to pay the full programme fee, either as a single payment or in instalments (if offered). If paying in instalments, you agree to complete all scheduled payments in full until the programme fee is fully paid. You remain liable for the entire programme fee regardless of withdrawal, absence, or non-participation.
Payment Plans:
If paying by instalment, the Client authorises automatic charges each month in accordance with the agreed payment plan.Invoices are due within seven (7) days of issue unless otherwise stated.
If payment is not received within this period:
- A fixed administrative charge of £40 will be applied to cover recovery costs; and
- Statutory interest will accrue at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, until payment is received.
If further collection or legal action becomes necessary, the Client will also be liable for all reasonable costs of recovery, including court fees and solicitor’s costs.
The Coach reserves the right to suspend the Client’s access to sessions, materials, and the community until the account is brought up to date.
Deposits:
Any deposits paid are strictly non-refundable.
Refunds:
All payments made under this Agreement are non-refundable. The Client remains liable for the full Programme fee regardless of withdrawal, absence, or non-participation.
3. Attendance
Live calls and sessions are scheduled as part of the programme. If you cannot attend, no refunds or replacements will be provided.
Timeliness:
The Client agrees to attend sessions promptly.
Cancellation Policy:
If the Client cancels or reschedules a 1:1 session with less than 24 hours’ notice, the Client forfeits the session, which will not be rescheduled or refunded.
Coach Holidays:
The Coach may take holidays at her discretion. In such cases, the Programme duration will be extended accordingly so that the Client receives the full contracted length of support.
UK Bank Holidays:
The Coach does not work on recognised UK Bank Holidays. During these times, sessions and reviews will not take place, and no reimbursements or extensions will be provided.
Client Absences:
If the Client is absent due to sickness, holiday, or personal reasons, no additional time will be added, and no refund will be provided.
4. Breathwork Disclaimer
Breathwork sessions are included in this programme. Breathwork is not suitable for individuals who are pregnant, or who have been diagnosed with conditions such as schizophrenia, bipolar disorder, psychosis, or certain personality disorders. By enrolling, you confirm that you take full responsibility for your health and participation, and that you will seek medical advice if unsure about suitability.
5. Coaching Disclaimer
This programme provides education, strategy, and support but does not guarantee specific financial or business results. Your outcomes depend on your own actions. This is not therapy or a substitute for professional medical, financial, or legal advice.
6. Intellectual Property
All Programme materials, coaching methods, exercises, templates, and content are the exclusive intellectual property of the Coach. The Client receives a non-exclusive, non-transferable licence for personal use only. Redistribution, reproduction, modification, public sharing, or use in the Client’s own coaching or business services is strictly prohibited. Any breach will result in immediate termination without refund and may result in legal action.
7. Termination
The Coach reserves the right to remove participants for misconduct or breach of these terms. No refunds will be given in such cases.
8. Governing Law
This Agreement is governed by the laws of England and Wales.
By ticking the box at checkout, you confirm that you have read, understood, and agreed to these Terms & Conditions.